Help Center
Frequently Asked Questions
Everything you need to know about ordering, delivery, and our freshly baked treats.
Browse the collection, add your favorite cookies or brownies to the cart, and head to checkout. Enter your delivery details and choose a delivery date, then complete payment securely through Base44 Payments.
Place your order before 1 PM for next-day delivery. Orders placed after the cutoff roll to the following delivery day.
We deliver fresh across Tucson — Central, Midtown, East, Northeast, and the Foothills. Enter your ZIP code at checkout to confirm your zone.
Deliveries arrive during our early evening window, 4 PM – 8 PM, on your selected delivery date. We will call or text to arrange the exact time.
Every order is handcrafted to order and packaged carefully to stay fresh and intact during delivery. Warm them briefly to bring back that just-baked texture.
Our products are baked in a home kitchen that may come in contact with common food allergens and pet allergens, and is not subject to public health inspection. Please reach out before ordering if you have a specific concern.
Use the Track Order link in the navigation and enter the email you ordered with. Each order also includes a tracking number in your confirmation email.
Refrigerate for up to 7 days, or freeze for up to 2 months. Keep them sealed to preserve freshness.
Microwave for 5–8 seconds to bring back that just-baked, soft texture.
Because every order is baked fresh to order, cancellations must be requested before we begin baking (typically within a few hours of ordering). Contact us as soon as possible and we will do our best to help.